Refund Policy — InspireWell4Life

Last updated: June 2026

InspireWell4Life offers ageless wisdom for everyday inspiration — personalised card decks and ebooks (the Aspirational and Life Wisdom series), a monthly membership, and branded editions for organisations. InspireWell4Life is part of a family of wellbeing brands created by Dr Alten du Plessis (alongside FlourishIQ, RunWell4Life and GolfWell4Life), and a sister brand of FlourishTalk, which is the seller and payment processor for our products (the name on your statement). We sell digital products — personalised card decks and ebooks, a membership, and branded editions. Because access (or your personalised download) is delivered electronically and immediately, purchases are generally final. That said, we want every customer to feel fairly treated — here is exactly how we handle refunds.

💬 In short: if something has genuinely gone wrong — you were charged twice, charged in error, or you truly cannot access what you paid for — contact us and we'll put it right. We just can't refund a personalised product that's already been generated.

1. Personalised decks & ebooks

These are made to order with your name, so — like any personalised product — they cannot be returned once generated and delivered.
If you were charged in error, bought the same item twice, or a technical fault on our side stops you downloading what you paid for and we cannot resolve it, email us and we'll refund it.

2. Membership

Membership is billed up front per period. Cancel any time — billing stops and you keep access to the period you've paid for. We don't refund time already paid, but you'll never be billed again after you cancel.

3. Branded & group editions

If copies have not yet been generated (or codes not yet redeemed), contact us for a correction or refund of the unused portion. Copies already generated are treated like the personalised purchases above.

4. International purchases

If you bought from outside South Africa, your payment was processed by Paddle.com as our merchant of record. Refunds for those orders are arranged together with Paddle under their buyer terms — contact us.

5. How to request a refund

Email support@flourishtalk.co.za with your name, the email you purchased with, and a short note about what happened, within 14 days of the charge. Approved refunds are returned to your original payment method.